Student Success Center Blog

This feature of the Student Success Center is designed to do a lot of different things. If you’ve ever stayed in any hotel in a major city or certainly any of Hawaii’s terrific hotels, you’ve seen a concierge desk. Ever asked them anything? Well, anything is the right word, because that’s what they answer. The job of the concierge is to ensure that the hotel guest gets the services that they want: restaurant recommendations, directions to a museum, renting a motor scooter, getting your pants altered, you name it.

Over and over we hear students complain about how difficult it is to find out what resources are available on campus and how to get to them. All kinds of resources. Tutoring, advisors, renting a kite (don’t actually know if you can do that), restaurants, finding a graphics designer, where do I drop classes, how do I get a counselor, can I get into the dorms as a junior, it goes on and on. INFORMATION CONCIERGE. That’s where you come to find the answers. That’s the one place you need to know in order to know about everything else. Student Success Center’s Information Concierge. You can email us at this address: gohere@hawaii.edu. Or give us a call: 956.8308.

So, we at the Student Success Center are curious. What kinds of information resources do you need? You know, some people don’t like the word “concierge” because they think it is too “commercial” a concept and doesn’t reflect the academic nature of the University. Others think it means a more accountable and responsive service at the University.

Tell us what you think.